Shipping & returns

Free shipping, and 30 days to change your mind.

Every order ships free. If your kid doesn't love the taste, or you don't see the difference, send it back for a full refund — no need to finish the tin.

How we know it's what we say it is

Sourcing, certification, and testing — the three things that turn a claim into a checkable fact.

Free shipping

On every order, no minimum spend.

Dispatched in [1–2] working days

Orders placed before [2pm GMT] go the same working day.

30-day guarantee

Taste and results, both covered. Full refund.

Cancel anytime

Subscriptions pause or stop in one click, no fee.

Shipping

Delivery times are estimates from dispatch, not from the moment you order. Every destination is the same: 5 to 8 working days from dispatch, shipped free.

Destination Estimated delivery Cost
United Kingdom 5–8 working days Free
Europe 5–8 working days Free
United States & Canada 5–8 working days Free
Rest of world 5–8 working days Free

Delivery estimates run from dispatch, not from the moment you order.

No duties or import taxes

The price you pay at checkout is the price. Nothing extra to settle when the parcel arrives, wherever you are.

Wrong address

Email us within 3 hours of ordering and we'll correct it before dispatch. After that we can't intercept the parcel.

Lost or damaged

If your parcel doesn't arrive, or the tin arrives damaged, message us with your order number and we'll replace it.

Returns

30 days to fall in love with it

You don't need to keep the packaging, and you don't need to explain yourself. Four steps, and the refund lands back where you paid from.

STEP 01

Message us

Send your order number within 30 days of delivery. One line is enough.

STEP 02

We confirm the address

We reply with where to send it and whether we need it back at all.

STEP 03

Post it back

Any packaging, part-used tin is fine, and we cover the return postage.

STEP 04

Refunded in full

Back to your original payment method within 5–10 working days of arrival.

What's covered

Your kid won't take it, taste, texture, anything
Part-used tins, opened, no packaging
Damaged or missing deliveries
Return postage, We cover it

What isn't

Requests made more than 30 days after delivery
Bought from a retailer, not from us — return it to them

Subscriptions

The same guarantee applies to every subscription order, not just your first.

Skip or pause

One click in your account, any time before your next billing date. No fee, no minimum number of orders.

Change the cadence

If a tin is lasting longer than a month, stretch the interval instead of cancelling. Message us and we'll set it.

Cancel

Also one click, also no questions. Cancel before your renewal date and you won't be charged again.

Common questions

If yours isn't here, we answer every message ourselves.

Contact us
When does my 30 days start?

The day your parcel is delivered, not the day you ordered.

Do I have to send the tin back?

Sometimes not. Message us first, and when we do need it back, the postage is on us.

My parcel hasn't arrived. What now?

Send us the order number. If the carrier has genuinely lost it, we replace it rather than making you wait on a claim.

Nothing to lose by trying it.

Free shipping, 30-day guarantee, cancel anytime.