Talk to the mums who made it
Questions about ingredients, halal sourcing, dosing, or an order already on its way — it's a small team here, and we read everything ourselves.
When we reply
Halal & ingredient questions
Ask us anything about sourcing, certification, or a specific ingredient. We'll answer in plain terms and send the paperwork if you want to see it.
Where to send returns
Message us first and we'll confirm the address — no need to keep the packaging.
The four we get asked most
If yours isn't here, the form above always reaches us.
Where's my order?
Your dispatch email has the tracking link. Send us your order number and we'll chase it down.
How do I pause or cancel my subscription?
One click in your account, any time, no fee. Message us if you'd rather we did it for you.
Can I see the halal certificate?
Yes. Ask and we'll send it over, along with the full ingredient sourcing list.
My kid doesn't like the taste — now what?
30-day returns, full refund, no need to finish the tin. Just tell us and we'll sort it.